Phakamani Debt Collection Services is a debt recovery agency that has been in operation since 2008 with significant growth ever since. Collectively we have over a century of experience between staff members, which is why we are able to provide a vast selection of debt recovery options to our clients, resulting in tailor-made debt recovery processes and solutions to suit your business.
Phakamani runs an ethical recovery agency and do not believe in “under the table” or “breaking of bone tactics” to recover any debt. We subscribe and adhere to the laws, codes, and ethics of the Council for Debt Collectors, as well as the Association of Debt Recovery Agents (ADRA).
We utilize the most advanced technology and software systems for our collection process. These systems were developed to the specifications and needs of the Debt Collection Industry.
Our collection staff are well trained and constantly updated on the ever-changing laws that pertain to the collection, tracing and legal processes. Call centre collection staff are all individually registered with the Council for Debt Collectors and all calls are recorded and audited to ensure the best service possible to both the client and debtor.
We utilize the top collection, tracing and listing systems in the country and therefore have high success rates. Registration with ITC Trans Union, XDS, Compuscan, Experian, and CPB ensures we have the most up to date data available.